Reset Account Password
Receive a secure password-reset link at your linked email address.
Recover Your Account
Did you link an email to your account?
Select the answer that matches your account.
Choose one option to continueYour recovery steps will appear below.
Automatic recovery
Use your linked email
Choose what you need to recover. The log-in name and email must match the details linked to your account.
Reset Account Security Code
Request a reset for the security code protecting your account.
Forgot your log-in name?
Receive a list of every log-in name linked to your email address.
You must have an email linked to your account to use these recovery methods.
Manual recovery
Recover with an in-game recovery code
No linked email is required. Follow these steps so our support team can verify ownership.
- 1
Open Roat Pkz
Log in with any account name. You can use the Web Client or a downloaded client.
- 2
Generate a recovery code
Type
::recovery-codein game and confirm that you are trying to recover an account. - 3
Keep the code private
Copy the recovery code, but never post it publicly or give it to another player.
- 4
Contact official support
Send the account log-in name and recovery code in a private Discord support ticket or email them to our support team.
- 5
Wait for verification
Manual recovery can take up to 24 hours. Please allow the support team time to review your request.